Privacy Policy

Please understand that when you forget or cancel your appointment  without giving enough notice, we miss the opportunity to fill that  appointment time, and clients on our waiting list miss the opportunity  to receive services. Our appointments are confirmed 48 hours in advance  because we know how easy it is to forget an appointment you booked  months ago.  Since the services are reserved for you personally, a  Cancellation fee will apply. We will be asking for a credit card to have on file.

- Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount.

 - “NO SHOWS” will be charged 50% of the reserved service amount. 

- Appointments made within the 24 hour period and need to cancel, the  client then must cancel within 4 hours of appointment
time or will  result in a charge equal to 50% of the reserved service amount.

- Multiple services not cancelled 24 hours in advance will be charged 50% of the reserved service amount.  50%  of your multiple services may be charged to your credit card to reserve the appointment  time.

The cancellation policy allows us the time to inform our standby guests  of any availability, as well as keeping our scheduled filled, thus better serving everyone. Hair By Kayla Castro policies are  presented and provided in the best quality and tradition of excellent servicing for my established and
future clientele. Thank you for viewing and supporting my policies criteria.